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YOUR DATA RIGHTS

me678 Privacy Policy: How We Handle Your Account Data

me678 collects only the account and transaction data needed to run your wallet, process deposits via bKash or Bank Transfer, and keep your session secure. What we collect, why we collect it, and how you can request changes — this page covers all of it, and access to our services depends on your local law and eligible regions.

  • Account data only
  • bKash, Upay, Bank Transfer context
  • Your rights, clearly stated
  • Bangladesh region scope
POLICY POSTURE

What Data We Collect and Why

When you open an account with us, we collect the details you enter during registration — your name, contact address, and the payment identifiers you link to your wallet. If you connect a bKash number, Upay account, or Bank Transfer record, those identifiers are stored against your account so that deposit and withdrawal instructions can be routed correctly. We do not store full card numbers or mobile banking PINs; only the reference identifiers needed for transaction matching are kept. We also collect session data automatically — device type, browser fingerprint, IP address and pages visited. This helps us detect unusual login attempts and keep your account secure. Cookie data is collected in line with the cookie notice shown on your first visit; you can adjust preferences from the cookie settings link in the site footer. All data is held on servers subject to security controls. Retention periods vary by data type: active account data is kept while your account is open; transaction records are retained for the period required by our operational and compliance obligations. When an account is closed, we apply our standard deletion schedule. Your use of this site and eligibility for our services depends on your local law and the regions we support.

  • bKash reference identifier stored for transaction routing

  • Upay and Bank Transfer records linked at account level

  • Session and device data collected automatically

  • Cookie preferences adjustable in site footer

POLICY COVERAGE

Where This Policy Applies and What It Covers

This privacy policy applies to activity on me678 and any account or wallet session you open here. It does not extend to third-party websites you reach by following a link away from our pages, nor does it govern how game studios such as Spadegaming, JDB, Bigtime Gaming or PlayStar handle data on their own infrastructure. Understanding the boundary helps you know where to direct questions.

  • Account Access

    Covers registration fields, login sessions, password resets and device-linked session tokens created when you sign in. Any data entered or changed in your account settings page falls inside this policy's scope.

  • Transactions

    Covers the payment reference data recorded when you initiate a deposit or withdrawal through bKash, Upay or Bank Transfer. Actual payment processing runs on the payment provider's infrastructure and is subject to their own terms.

  • Site Content

    Covers analytics and behavioural data collected as you browse the lobby, open game rooms, or view promotional notices on me678. This data is used for site performance and fraud prevention only.

  • Third-Party Services

    Does not cover data shared with or processed by external payment networks, game studios or any service you access by leaving me678. Review each provider's own privacy notice for their practices.

ACCOUNT HOLDER ACTIONS

Your Practical Rights Under This Policy

You have several concrete actions available to you at any time. You can review the personal data held on your account by navigating to the account settings page after logging in — the profile section displays the contact details and payment identifiers currently on record. If any detail is incorrect, you can edit it directly from that page, or submit a correction request to our support team if the field is locked for verification reasons. If you want to understand what transaction data we hold, a record of deposits and withdrawals linked to bKash, Upay or Bank Transfer is visible under the transaction history tab in your wallet. For data held outside the account interface — such as session logs or device records — you can raise a data access request through the support route listed in the contact section of this page. We will confirm receipt and respond within the timeframe set by our operational process. Deleting your account will trigger our standard data retention and deletion schedule as described in the details section above.

  • Review Your Records

    Log in and open account settings. Your registered contact details and linked payment identifiers — including any bKash or Bank Transfer reference — are displayed there for your review.

  • Correct Account Details

    Editable fields can be updated directly. For locked fields, contact support with the correction and your account reference. Our team will confirm the change once identity checks are complete.

  • Raise a Data Question

    If you want to know specifically what session or device data we hold about you, submit a data access request via the email support route. Include your registered account email so we can locate your records.

  • Request Account Deletion

    Closing your account starts the deletion schedule for personal data. Transaction records subject to operational retention obligations are kept for the required period before deletion is applied.

CONTACT ROUTES

How to Reach Us on Privacy Matters

All privacy-related questions — data access, correction requests, cookie preferences or account deletion — should be directed through the routes below. We do not handle privacy requests via in-game chat or game studio channels; use the account-level routes listed here so your message reaches the right team and is linked to your account record.

  • Email Support

    Send your data access or correction request to the support email address published in the Contact section of me678. Include your registered account email and a brief description of your request.

  • Live Chat

    The live chat widget in your logged-in account area connects you to our support team for privacy queries. Use this route for quick questions about what data is shown in your account or how to update a record.

  • Account Settings Page

    For self-service changes — updating contact details or adjusting cookie preferences — head to account settings after logging in. Correction requests for locked fields can be flagged from the same page.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our approach to data handling is built around what we can actually show you inside your account, not abstract statements. The points below describe the specific controls in place and how you interact with each one.

  • Cookies and Tracking

    A cookie notice is shown on your first visit to me678. You can review and adjust cookie categories — analytics, functional, session — from the cookie settings link in the site footer at any time after that first interaction.

  • Account Security

    Login sessions are protected by session tokens that expire after inactivity. Suspicious login patterns trigger an account flag visible in your security settings. You can review active sessions and end any you do not recognise from the security tab.

  • Data Retention

    Active account data is held while your account remains open. After account closure, personal data follows our deletion schedule. Transaction records linked to bKash, Upay or Bank Transfer are retained for the period our operational obligations require.

  • Requesting Changes

    Use the email or live chat routes in the contact section to request a data review, correction or deletion. Responses are sent to your registered email address. We confirm receipt before processing any request that affects account data.

PRIVACY FAQ

Common Questions About Your Privacy at me678

These are the questions we receive most often about how personal data is handled on me678. If your question is not answered here, use the email or live chat route in the contact section above.

What personal data does me678 actually collect when I register?

We collect the fields you complete during registration — name, contact email, and the payment identifiers you link to your wallet such as a bKash number or Bank Transfer account reference. We do not collect mobile banking PINs or full card numbers at any stage.

Can I see exactly which payment details are stored on my account?

Yes. Log in and open the wallet or transaction history section. Payment identifiers you have linked — bKash, Upay, Bank Transfer — are listed there. If a detail looks incorrect, you can raise a correction request through live chat or email support.

Does me678 share my data with game studios like Spadegaming or JDB?

Game studios such as Spadegaming, JDB, Bigtime Gaming and PlayStar provide game content to the lobby. They operate their own infrastructure and their own data practices. We do not pass personal account or payment data to studios; their privacy notices govern what they collect during gameplay.

How do I update my registered contact details?

Open account settings after logging in. Editable fields can be changed directly. If a field is locked — for example, an email address under verification — contact support via live chat or the published support email with your account reference and the correction needed.

What happens to my data if I close my account?

Closing your account triggers our standard deletion schedule for personal data. Transaction records linked to bKash, Upay or Bank Transfer are kept for the period our operational obligations require before deletion is applied. We will confirm the schedule when you submit a closure request.

Does this privacy policy apply to me if I am accessing from Bangladesh?

This policy covers your use of me678 wherever you access it. However, your eligibility to use the platform and the specific services available to you depends on your local law and the eligible regions we support. Check the terms page for region-specific access conditions.